Tag Archive for: customer service

The “My Psych Board” Customer Service promise for all our customers

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When looking at new brands in our personal lives, one of the FIRST things we look for are brands with strong customer service.

If you can find a brand that puts you first, you know that no matter what, you’ll get double the value out of whatever they’re selling, sharing, telling you, and so on.

Since the creation of “My Psych Board” and the “Westlake Brain Health Clinic”; we’ve understood deep within our core we wanted to provide top-notch customer service. Customer service that would truly remain unmatched by any other brands within our space… and it has!

When individuals interact with us they aren’t just another number, they’re a personality!

Within our customer service, we strive to provide you with the tools necessary to overcome any of your questions and obstacles that may get in your way. From general information, tutor calls, and just being someone to talk you through the challenging times of taking your board exams; we’re here for you!

This is our pledge to you.

Other brands focus more on growth of their own personal brands while our focus is YOU! Besides, if some of these brands have been around for 15+ years… shouldn’t they be at our level of customer service, products, knowledge, and overall quality of services? 

Yes. Yes They Should. 

But they arent…

So next time you have questions, concerns, or just want some expert guidance to reach out and we’re here 24/7. Whether it’s a DM, Email, Phone Call, or Comment, just know, we can’t wait to speak to you!

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Ready to dive in? 

Utilize our expert-curated Question Banks and maximize your studying today!

Need more guidance?

Contact us today! We’ll help YOU pass your Boards with ease!

My Psych Board vs. Them: Competition broken down and compared!

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My Psych Board vs. “The Others…” who do you choose?

There are a lot of brands you can choose from, but we’re here to help ensure you pick the right one!

We’ve taken time this past week to dive deep into our competitors and give an unbiased opinion on what separates us from the rest… Now we know that it may seem we would only want to toot our own horn but after looking into everyone the choice is night and day…

So..why choose us?

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1️⃣ Leading Customer Service
Our customer service is unmatched. We operate a much smaller team which provides a more custom and personalized experience while still offering your essential services. “The Others” are no match for us. They charge extra for your time.

With us you can ->
• Schedule a call with a Medical Expert
• Access phone & email support options
• Get assistance with an on-site or Telehealth Observership or Preceptorship
• Additional Tutoring is available

We are here to provide you with the exact services and content you need!

2️⃣ Top Quality Question Banks

When it comes down to our question banks they’re truly groundbreaking and outstanding! You would be surprised how many other brands either limit their coverage, content, or video vignettes.

Some features our Question Banks include are…
• Content curated by industry professionals
• Video & Clinical Vignettes Included
• Tests Customized by Subject
• Times & Practice Modes!
• Up-To-Date Questions
• Detailed Explanations
• FREE trials available!
& MUCH more!

3️⃣ Web & Exam Experience

When we dove into each brand we looked at several areas: Web content, navigation, accessibility, speed, and the actual question bank roll out.

“The Others”
When it comes to speed, the others average performance score of 22/100..oof… The pages are cluttered, finding the specific question banks to purchased are confusing, and the mobile experience was incredibly poor. We also utilized Googles “Core Web Vital Assessment” feature and found that most brands FAILED this on mobile.. how can you trust them to help you pass the boards if they can’t pass their own assessments…

With us, you’ll find an average performance score of 93/100, passed Core Assement, and great content. Each section of content is is to the point, easy to navigate, and gives you a streamlined experience. If you ever have questions or need a hand, you can always reach out to us!

4️⃣ Additional Content (Blogs, Social, and More!)
We’re the only brand that also focuses on other areas of content! Our social media focuses on studying tips, studying experiences, practice questions, real life uses and much MUCH more. With our blog you can dive deep into various learning areas and expand on topics seen on our socials!

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Did you know we offer a FREE trial for our question banks? Just head over to our website (exams.mypsychboard.com) to get started today risk-free (with no Credit Card required!)

Feeling like you need a bit of extra help?

Contact us OR sign up for our tutoring!